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Our Quality Policy
We are
committed to providing high quality customer
service by efficiently providing quality
adequate and reliable hosting services,
at cost effective tariffs.
Our Core Values
Our core values signify:
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Customer Service
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Team work
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Results
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People
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Empowerment
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Innovation
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Professionalism
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Equal Opportunity
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Ethics / Integrity
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Social Responsibility
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Environment
company
Kenyasoftnet.com, is a provider of Domain
registration and web hosting services.
Privately held and based in Kenya, Nairobi,
the company was founded in 2006. Since then,
Kenyasoftnet has grown from a small
individual hosting company with just several
clients into a n industry recognized hosting
provider with more than 150 clients under
its management. The over one hundred domains
hosted by Kenyasoftnet make up approximately
1% of the Kenyan’s website Internet traffic.
As a
technology and product innovator,
Kenyasoftnet is able to provide its more
than 150 customers with innovative products
and services designed to complement their
existing businesses. Kenyasoftnet serves
customers ranging from individual
freelancers to Fortune companies in all
over the country.
Because of the
nature of our services, Kenyasoftnet
customers are frequently web designers and
or developers who have chosen to provide
hosting services to their clients.
Businesses of all sizes and shapes
frequently make use of Kenyasoftnet
affordable, but still powerful hosting
services. Customers range from complete
novices to computer and technology experts.
In 2008, We
decided to re brand our self from Alphasoft
Technologies to Kenya Softnet , a move
which was achieved in april 2008.
In order to
keep up with the company's rapid growth,
Kenyasoftnet rented an office in View into
a new 20,000 square foot office building in
Houston, Texas. Since moving to Houston in
January 2007, Park Towers 15th
floor, Nairobi. The company has employed
more 7 employees. We are growing rapidly and
expects to add roughly 10 employees within
the next one year.
In a Feb 2009
customer
satisfaction survey,
approximately 90% of Kenyasoftnet customers
reported being satisfied with Kenyasoftnet
and the services it provides.
Industry-leading customer service and
support is at the forefront of what
Kenyasoftnet does on a day-to-day basis. We
constantly working to improve and refine
that service and support and achieve its
goal of becoming the world leader in the
global web hosting market.
In addition to
CEO, Kenyasoftnet's
management
team consists of web hosting
and technology veterans working together to
ensure Kenyasoftnet continues to grow and
progress.
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